
Computer-assisted Dispatch System Analysis 2025 and Forecasts 2033: Unveiling Growth Opportunities
Computer-assisted Dispatch System by Application (Call Center of Government, Emergency medical dispatcher, Law Department, Commercial, Others), by Type (Support and maintenance, Training and education, Interview and Dispatch, Others), by North America (United States, Canada, Mexico), by South America (Brazil, Argentina, Rest of South America), by Europe (United Kingdom, Germany, France, Italy, Spain, Russia, Benelux, Nordics, Rest of Europe), by Middle East & Africa (Turkey, Israel, GCC, North Africa, South Africa, Rest of Middle East & Africa), by Asia Pacific (China, India, Japan, South Korea, ASEAN, Oceania, Rest of Asia Pacific) Forecast 2025-2033
Key Insights
The global computer-assisted dispatch (CAD) system market is projected to reach USD XXX million by 2033, expanding at a CAGR of XX% during the forecast period. The increasing demand for efficient and effective dispatching systems, particularly in emergency services, public safety agencies, and commercial organizations, is driving market growth. Governmental initiatives aimed at enhancing public safety and modernizing emergency response systems are further fueling market expansion.
The CAD system market is segmented by application into call centers, emergency medical dispatch, law enforcement, commercial use, and others. By type, the market is categorized into support and maintenance, training and education, interview and dispatch, and others. Key market players include Intellitech Corporation, Avtec, Caliber Public Safety, Zetron, CENTRALSQUARE, Mark43, Hexagon Safety & Infrastructure, Motorola Solutions, Priority Dispatch, Tyler Technologies, Southern Software, CODY Systems, Traumasoft, Enterpol, and others. Geographically, the market is analyzed across North America, South America, Europe, Middle East & Africa, and Asia-Pacific.

Computer-assisted Dispatch System Trends
The global computer-assisted dispatch (CAD) system market is experiencing steady growth, with an anticipated market size of over $4 billion by 2025. This growth is attributed to the rising demand for enhanced emergency response capabilities, improved operational efficiency, and increased focus on public safety. The integration of advanced technologies such as cloud computing, artificial intelligence (AI), and data analytics is further driving market expansion.
Driving Forces: What's Propelling the Computer-assisted Dispatch System
Improved Emergency Response Capabilities: CAD systems optimize the dispatch process, enabling emergency responders to respond to incidents more quickly and effectively. They provide real-time updates, improve communication between dispatchers and responders, and facilitate coordination among multiple agencies.
Enhanced Operational Efficiency: CAD systems automate many dispatch-related tasks, such as call intake, resource allocation, and incident documentation. This reduces response times, minimizes errors, and improves overall operational efficiency within emergency services organizations.
Increased Focus on Public Safety: Governments and organizations are prioritizing public safety, leading to increased investments in emergency response systems, including CAD. These systems help ensure the well-being of citizens by providing faster and more coordinated emergency services.

Challenges and Restraints in Computer-assisted Dispatch System
High Implementation and Maintenance Costs: Implementing and maintaining a CAD system can be costly, particularly for smaller organizations with limited budgets. The need for specialized training and ongoing technical support adds to the overall cost burden.
Data Security and Privacy Concerns: CAD systems contain sensitive information, making them potential targets for cyberattacks. Ensuring the security and privacy of this data is crucial for maintaining public trust and preventing unauthorized access.
Integration Challenges: Integrating a CAD system with existing infrastructure and other software applications can be complex and time-consuming. This can lead to disruptions in operations and delays in system implementation.
Key Region or Country & Segment to Dominate the Market
Region:
- North America is expected to dominate the CAD system market, driven by the high adoption rate of advanced technologies and the presence of key players in the region.
Country:
- The United States is a major market for CAD systems due to government initiatives, extensive emergency response infrastructure, and a large population.
Segment:
- Application: The emergency medical dispatcher segment is anticipated to hold a significant market share due to the increasing demand for efficient and timely emergency medical response.
- Type: The support and maintenance segment is projected to dominate the market as organizations prioritize ongoing support and enhancements to ensure the optimal performance of their CAD systems.
Growth Catalysts in Computer-assisted Dispatch System Industry
Technological Advancements: The integration of cloud, AI, and data analytics into CAD systems is enhancing their capabilities and driving growth. Cloud-based solutions improve accessibility and collaboration, while AI-powered incident prediction and pattern recognition capabilities enhance decision-making.
Government Initiatives: Government initiatives aimed at improving public safety and emergency response are fueling the demand for CAD systems. Funding and incentives from governments encourage organizations to adopt and upgrade their existing systems.
Collaboration and Partnerships: Partnerships between CAD system providers and other stakeholders, such as GIS and communication technology companies, are accelerating innovation and creating comprehensive solutions for emergency services.
Leading Players in the Computer-assisted Dispatch System
- Intellitech Corporation
- Avtec
- Caliber Public Safety
- Zetron
- CENTRALSQUARE
- Mark43
- Hexagon Safety & Infrastructure
- Motorola Solutions
- Priority Dispatch
- Tyler Technologies
- Southern Software
- CODY Systems
- Traumasoft
- Enterpol
Significant Developments in Computer-assisted Dispatch System Sector
- Increased adoption of cloud-based CAD systems, offering flexibility, scalability, and cost-efficiency.
- Integration of AI and machine learning algorithms for improved incident prediction and resource allocation.
- Partnerships between CAD system providers and GIS companies to enhance situational awareness and real-time mapping capabilities.
- Development of mobile CAD applications for improved communication and collaboration between dispatchers and responders in the field.
Comprehensive Coverage Computer-assisted Dispatch System Report
This report provides a comprehensive analysis of the computer-assisted dispatch system market, including market dynamics, growth drivers, challenges, key trends, and competitive landscape. It offers valuable insights into the latest developments, industry best practices, and future prospects for this rapidly evolving market. The report is a valuable resource for industry stakeholders, including manufacturers, service providers, government agencies, and end-users, seeking to gain a deeper understanding of the market and make informed decisions.
Computer-assisted Dispatch System Segmentation
-
1. Application
- 1.1. Call Center of Government
- 1.2. Emergency medical dispatcher
- 1.3. Law Department
- 1.4. Commercial
- 1.5. Others
-
2. Type
- 2.1. Support and maintenance
- 2.2. Training and education
- 2.3. Interview and Dispatch
- 2.4. Others
Computer-assisted Dispatch System Segmentation By Geography
-
1. North America
- 1.1. United States
- 1.2. Canada
- 1.3. Mexico
-
2. South America
- 2.1. Brazil
- 2.2. Argentina
- 2.3. Rest of South America
-
3. Europe
- 3.1. United Kingdom
- 3.2. Germany
- 3.3. France
- 3.4. Italy
- 3.5. Spain
- 3.6. Russia
- 3.7. Benelux
- 3.8. Nordics
- 3.9. Rest of Europe
-
4. Middle East & Africa
- 4.1. Turkey
- 4.2. Israel
- 4.3. GCC
- 4.4. North Africa
- 4.5. South Africa
- 4.6. Rest of Middle East & Africa
-
5. Asia Pacific
- 5.1. China
- 5.2. India
- 5.3. Japan
- 5.4. South Korea
- 5.5. ASEAN
- 5.6. Oceania
- 5.7. Rest of Asia Pacific

Computer-assisted Dispatch System REPORT HIGHLIGHTS
Aspects | Details |
---|---|
Study Period | 2019-2033 |
Base Year | 2024 |
Estimated Year | 2025 |
Forecast Period | 2025-2033 |
Historical Period | 2019-2024 |
Growth Rate | CAGR of XX% from 2019-2033 |
Segmentation |
|
Frequently Asked Questions
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What are the main segments of the Computer-assisted Dispatch System?
The market segments include
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.3. Market Restrains
- 3.4. Market Trends
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. Global Computer-assisted Dispatch System Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Application
- 5.1.1. Call Center of Government
- 5.1.2. Emergency medical dispatcher
- 5.1.3. Law Department
- 5.1.4. Commercial
- 5.1.5. Others
- 5.2. Market Analysis, Insights and Forecast - by Type
- 5.2.1. Support and maintenance
- 5.2.2. Training and education
- 5.2.3. Interview and Dispatch
- 5.2.4. Others
- 5.3. Market Analysis, Insights and Forecast - by Region
- 5.3.1. North America
- 5.3.2. South America
- 5.3.3. Europe
- 5.3.4. Middle East & Africa
- 5.3.5. Asia Pacific
- 5.1. Market Analysis, Insights and Forecast - by Application
- 6. North America Computer-assisted Dispatch System Analysis, Insights and Forecast, 2019-2031
- 6.1. Market Analysis, Insights and Forecast - by Application
- 6.1.1. Call Center of Government
- 6.1.2. Emergency medical dispatcher
- 6.1.3. Law Department
- 6.1.4. Commercial
- 6.1.5. Others
- 6.2. Market Analysis, Insights and Forecast - by Type
- 6.2.1. Support and maintenance
- 6.2.2. Training and education
- 6.2.3. Interview and Dispatch
- 6.2.4. Others
- 6.1. Market Analysis, Insights and Forecast - by Application
- 7. South America Computer-assisted Dispatch System Analysis, Insights and Forecast, 2019-2031
- 7.1. Market Analysis, Insights and Forecast - by Application
- 7.1.1. Call Center of Government
- 7.1.2. Emergency medical dispatcher
- 7.1.3. Law Department
- 7.1.4. Commercial
- 7.1.5. Others
- 7.2. Market Analysis, Insights and Forecast - by Type
- 7.2.1. Support and maintenance
- 7.2.2. Training and education
- 7.2.3. Interview and Dispatch
- 7.2.4. Others
- 7.1. Market Analysis, Insights and Forecast - by Application
- 8. Europe Computer-assisted Dispatch System Analysis, Insights and Forecast, 2019-2031
- 8.1. Market Analysis, Insights and Forecast - by Application
- 8.1.1. Call Center of Government
- 8.1.2. Emergency medical dispatcher
- 8.1.3. Law Department
- 8.1.4. Commercial
- 8.1.5. Others
- 8.2. Market Analysis, Insights and Forecast - by Type
- 8.2.1. Support and maintenance
- 8.2.2. Training and education
- 8.2.3. Interview and Dispatch
- 8.2.4. Others
- 8.1. Market Analysis, Insights and Forecast - by Application
- 9. Middle East & Africa Computer-assisted Dispatch System Analysis, Insights and Forecast, 2019-2031
- 9.1. Market Analysis, Insights and Forecast - by Application
- 9.1.1. Call Center of Government
- 9.1.2. Emergency medical dispatcher
- 9.1.3. Law Department
- 9.1.4. Commercial
- 9.1.5. Others
- 9.2. Market Analysis, Insights and Forecast - by Type
- 9.2.1. Support and maintenance
- 9.2.2. Training and education
- 9.2.3. Interview and Dispatch
- 9.2.4. Others
- 9.1. Market Analysis, Insights and Forecast - by Application
- 10. Asia Pacific Computer-assisted Dispatch System Analysis, Insights and Forecast, 2019-2031
- 10.1. Market Analysis, Insights and Forecast - by Application
- 10.1.1. Call Center of Government
- 10.1.2. Emergency medical dispatcher
- 10.1.3. Law Department
- 10.1.4. Commercial
- 10.1.5. Others
- 10.2. Market Analysis, Insights and Forecast - by Type
- 10.2.1. Support and maintenance
- 10.2.2. Training and education
- 10.2.3. Interview and Dispatch
- 10.2.4. Others
- 10.1. Market Analysis, Insights and Forecast - by Application
- 11. Competitive Analysis
- 11.1. Global Market Share Analysis 2024
- 11.2. Company Profiles
- 11.2.1 Intellitech Corporation
- 11.2.1.1. Overview
- 11.2.1.2. Products
- 11.2.1.3. SWOT Analysis
- 11.2.1.4. Recent Developments
- 11.2.1.5. Financials (Based on Availability)
- 11.2.2 Avtec
- 11.2.2.1. Overview
- 11.2.2.2. Products
- 11.2.2.3. SWOT Analysis
- 11.2.2.4. Recent Developments
- 11.2.2.5. Financials (Based on Availability)
- 11.2.3 Caliber Public Safety
- 11.2.3.1. Overview
- 11.2.3.2. Products
- 11.2.3.3. SWOT Analysis
- 11.2.3.4. Recent Developments
- 11.2.3.5. Financials (Based on Availability)
- 11.2.4 Zetron
- 11.2.4.1. Overview
- 11.2.4.2. Products
- 11.2.4.3. SWOT Analysis
- 11.2.4.4. Recent Developments
- 11.2.4.5. Financials (Based on Availability)
- 11.2.5 CENTRALSQUARE
- 11.2.5.1. Overview
- 11.2.5.2. Products
- 11.2.5.3. SWOT Analysis
- 11.2.5.4. Recent Developments
- 11.2.5.5. Financials (Based on Availability)
- 11.2.6 Mark43
- 11.2.6.1. Overview
- 11.2.6.2. Products
- 11.2.6.3. SWOT Analysis
- 11.2.6.4. Recent Developments
- 11.2.6.5. Financials (Based on Availability)
- 11.2.7 Hexagon Safety & Infrastructure
- 11.2.7.1. Overview
- 11.2.7.2. Products
- 11.2.7.3. SWOT Analysis
- 11.2.7.4. Recent Developments
- 11.2.7.5. Financials (Based on Availability)
- 11.2.8 Motorola Solutions
- 11.2.8.1. Overview
- 11.2.8.2. Products
- 11.2.8.3. SWOT Analysis
- 11.2.8.4. Recent Developments
- 11.2.8.5. Financials (Based on Availability)
- 11.2.9 Priority Dispatch
- 11.2.9.1. Overview
- 11.2.9.2. Products
- 11.2.9.3. SWOT Analysis
- 11.2.9.4. Recent Developments
- 11.2.9.5. Financials (Based on Availability)
- 11.2.10 Tyler Technologies
- 11.2.10.1. Overview
- 11.2.10.2. Products
- 11.2.10.3. SWOT Analysis
- 11.2.10.4. Recent Developments
- 11.2.10.5. Financials (Based on Availability)
- 11.2.11 Southern Software
- 11.2.11.1. Overview
- 11.2.11.2. Products
- 11.2.11.3. SWOT Analysis
- 11.2.11.4. Recent Developments
- 11.2.11.5. Financials (Based on Availability)
- 11.2.12 CODY Systems
- 11.2.12.1. Overview
- 11.2.12.2. Products
- 11.2.12.3. SWOT Analysis
- 11.2.12.4. Recent Developments
- 11.2.12.5. Financials (Based on Availability)
- 11.2.13 Traumasoft
- 11.2.13.1. Overview
- 11.2.13.2. Products
- 11.2.13.3. SWOT Analysis
- 11.2.13.4. Recent Developments
- 11.2.13.5. Financials (Based on Availability)
- 11.2.14 Enterpol
- 11.2.14.1. Overview
- 11.2.14.2. Products
- 11.2.14.3. SWOT Analysis
- 11.2.14.4. Recent Developments
- 11.2.14.5. Financials (Based on Availability)
- 11.2.15
- 11.2.15.1. Overview
- 11.2.15.2. Products
- 11.2.15.3. SWOT Analysis
- 11.2.15.4. Recent Developments
- 11.2.15.5. Financials (Based on Availability)
- 11.2.1 Intellitech Corporation
- Figure 1: Global Computer-assisted Dispatch System Revenue Breakdown (million, %) by Region 2024 & 2032
- Figure 2: North America Computer-assisted Dispatch System Revenue (million), by Application 2024 & 2032
- Figure 3: North America Computer-assisted Dispatch System Revenue Share (%), by Application 2024 & 2032
- Figure 4: North America Computer-assisted Dispatch System Revenue (million), by Type 2024 & 2032
- Figure 5: North America Computer-assisted Dispatch System Revenue Share (%), by Type 2024 & 2032
- Figure 6: North America Computer-assisted Dispatch System Revenue (million), by Country 2024 & 2032
- Figure 7: North America Computer-assisted Dispatch System Revenue Share (%), by Country 2024 & 2032
- Figure 8: South America Computer-assisted Dispatch System Revenue (million), by Application 2024 & 2032
- Figure 9: South America Computer-assisted Dispatch System Revenue Share (%), by Application 2024 & 2032
- Figure 10: South America Computer-assisted Dispatch System Revenue (million), by Type 2024 & 2032
- Figure 11: South America Computer-assisted Dispatch System Revenue Share (%), by Type 2024 & 2032
- Figure 12: South America Computer-assisted Dispatch System Revenue (million), by Country 2024 & 2032
- Figure 13: South America Computer-assisted Dispatch System Revenue Share (%), by Country 2024 & 2032
- Figure 14: Europe Computer-assisted Dispatch System Revenue (million), by Application 2024 & 2032
- Figure 15: Europe Computer-assisted Dispatch System Revenue Share (%), by Application 2024 & 2032
- Figure 16: Europe Computer-assisted Dispatch System Revenue (million), by Type 2024 & 2032
- Figure 17: Europe Computer-assisted Dispatch System Revenue Share (%), by Type 2024 & 2032
- Figure 18: Europe Computer-assisted Dispatch System Revenue (million), by Country 2024 & 2032
- Figure 19: Europe Computer-assisted Dispatch System Revenue Share (%), by Country 2024 & 2032
- Figure 20: Middle East & Africa Computer-assisted Dispatch System Revenue (million), by Application 2024 & 2032
- Figure 21: Middle East & Africa Computer-assisted Dispatch System Revenue Share (%), by Application 2024 & 2032
- Figure 22: Middle East & Africa Computer-assisted Dispatch System Revenue (million), by Type 2024 & 2032
- Figure 23: Middle East & Africa Computer-assisted Dispatch System Revenue Share (%), by Type 2024 & 2032
- Figure 24: Middle East & Africa Computer-assisted Dispatch System Revenue (million), by Country 2024 & 2032
- Figure 25: Middle East & Africa Computer-assisted Dispatch System Revenue Share (%), by Country 2024 & 2032
- Figure 26: Asia Pacific Computer-assisted Dispatch System Revenue (million), by Application 2024 & 2032
- Figure 27: Asia Pacific Computer-assisted Dispatch System Revenue Share (%), by Application 2024 & 2032
- Figure 28: Asia Pacific Computer-assisted Dispatch System Revenue (million), by Type 2024 & 2032
- Figure 29: Asia Pacific Computer-assisted Dispatch System Revenue Share (%), by Type 2024 & 2032
- Figure 30: Asia Pacific Computer-assisted Dispatch System Revenue (million), by Country 2024 & 2032
- Figure 31: Asia Pacific Computer-assisted Dispatch System Revenue Share (%), by Country 2024 & 2032
- Table 1: Global Computer-assisted Dispatch System Revenue million Forecast, by Region 2019 & 2032
- Table 2: Global Computer-assisted Dispatch System Revenue million Forecast, by Application 2019 & 2032
- Table 3: Global Computer-assisted Dispatch System Revenue million Forecast, by Type 2019 & 2032
- Table 4: Global Computer-assisted Dispatch System Revenue million Forecast, by Region 2019 & 2032
- Table 5: Global Computer-assisted Dispatch System Revenue million Forecast, by Application 2019 & 2032
- Table 6: Global Computer-assisted Dispatch System Revenue million Forecast, by Type 2019 & 2032
- Table 7: Global Computer-assisted Dispatch System Revenue million Forecast, by Country 2019 & 2032
- Table 8: United States Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 9: Canada Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 10: Mexico Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 11: Global Computer-assisted Dispatch System Revenue million Forecast, by Application 2019 & 2032
- Table 12: Global Computer-assisted Dispatch System Revenue million Forecast, by Type 2019 & 2032
- Table 13: Global Computer-assisted Dispatch System Revenue million Forecast, by Country 2019 & 2032
- Table 14: Brazil Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 15: Argentina Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 16: Rest of South America Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 17: Global Computer-assisted Dispatch System Revenue million Forecast, by Application 2019 & 2032
- Table 18: Global Computer-assisted Dispatch System Revenue million Forecast, by Type 2019 & 2032
- Table 19: Global Computer-assisted Dispatch System Revenue million Forecast, by Country 2019 & 2032
- Table 20: United Kingdom Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 21: Germany Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 22: France Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 23: Italy Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 24: Spain Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 25: Russia Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 26: Benelux Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 27: Nordics Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 28: Rest of Europe Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 29: Global Computer-assisted Dispatch System Revenue million Forecast, by Application 2019 & 2032
- Table 30: Global Computer-assisted Dispatch System Revenue million Forecast, by Type 2019 & 2032
- Table 31: Global Computer-assisted Dispatch System Revenue million Forecast, by Country 2019 & 2032
- Table 32: Turkey Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 33: Israel Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 34: GCC Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 35: North Africa Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 36: South Africa Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 37: Rest of Middle East & Africa Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 38: Global Computer-assisted Dispatch System Revenue million Forecast, by Application 2019 & 2032
- Table 39: Global Computer-assisted Dispatch System Revenue million Forecast, by Type 2019 & 2032
- Table 40: Global Computer-assisted Dispatch System Revenue million Forecast, by Country 2019 & 2032
- Table 41: China Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 42: India Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 43: Japan Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 44: South Korea Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 45: ASEAN Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 46: Oceania Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
- Table 47: Rest of Asia Pacific Computer-assisted Dispatch System Revenue (million) Forecast, by Application 2019 & 2032
Aspects | Details |
---|---|
Study Period | 2019-2033 |
Base Year | 2024 |
Estimated Year | 2025 |
Forecast Period | 2025-2033 |
Historical Period | 2019-2024 |
Growth Rate | CAGR of XX% from 2019-2033 |
Segmentation |
|
STEP 1 - Identification of Relevant Samples Size from Population Database



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Note* : In applicable scenarios
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