Crowdsourced Testing Market Report Probes the USD Billion Size, Share, Growth Report and Future Analysis by 2032

Key Insights

The Crowdsourced Testing Market size was valued at USD 1.33 USD Billion in 2023 and is projected to reach USD 10.76 USD Billion by 2032, exhibiting a CAGR of 34.8 % during the forecast period. Crowdsourced testing is a type of software testing that involves a large group of people who are commonly known as “the crowd. ” Hence, these people participate in the test process. The crowdsourcing approach differs from just using an internal team composed of regular testers by employing the varied expertise and points of view of a global community of testers that are far-flung. The new system is different since the tests are run by several different testers from different locations and not by those who are professionals. The software is tested with diversified realistic implementations that make it reliable, save money and run fast. 

Crowdsourced Testing Trends

• Increased demand for quality software products
• Rapidly evolving technology landscape
• Focus on customer experience
• Shift towards agile development methodologies

Driving Forces: What's Propelling the Crowdsourced Testing Market

• Cost-Effectiveness: Crowdsourced testing provides access to a vast talent pool of testers, enabling businesses to optimize testing costs significantly while maintaining desired quality standards.
• Accelerated Time-to-Market: The utilization of numerous testers in parallel enables rapid completion of testing cycles, allowing businesses to launch their products and services faster, gaining a competitive advantage.
• Diversified Expertise: Crowdsourced testing platforms connect businesses with a diverse range of testers possessing varying skills, experience, and perspectives, ensuring comprehensive testing tailored to specific requirements.
• Broadened Test Coverage: By harnessing the varied perspectives and capabilities of multiple testers, crowdsourced testing enhances the scope of testing, leading to the identification and resolution of a wider spectrum of defects and errors.
• Flexibility and Scalability: Crowdsourced testing offers flexibility and scalability, allowing businesses to adjust their testing capacity based on project needs and timelines, optimizing both efficiency and cost.
• Objectivity and Unbiased Feedback: External crowdsourced testers provide objective assessments and unbiased feedback, minimizing the risk of internal biases that may arise during in-house testing.

Challenges and Restraints in the Crowdsourced Testing Market

• Data Security Concerns: Handling sensitive data during testing can pose security risks.
• Communication and Coordination Challenges: Managing a large pool of geographically dispersed testers can be a logistical challenge.
• Skill and Quality Control: Ensuring the quality and consistency of testing results among a diverse group of testers can be difficult.

Emerging Trends in Crowdsourced Testing

• AI-Powered Testing: Integration of AI into crowdsourced testing platforms for automation and enhanced accuracy.
• Remote and Global Testing: Increasing use of remote and distributed testing capabilities to access a global pool of testers.
• Test as a Service (TaaS): Subscription-based models that offer crowdsourced testing services as a managed service.

Growth Catalysts in the Crowdsourced Testing Industry

• Government regulations and industry standards promoting quality testing practices
• Increasing adoption of cloud-based testing platforms
• Growing awareness of the benefits of crowdsourced testing
• Partnerships between crowdsourced testing platforms and key players in the software development ecosystem

Market Segmentation: Crowdsourced Testing Analysis

Testing Type:

• Performance Testing
• Functional Testing
• Payments Testing
• Localization Testing
• Others

Device Type:

• Mobile/Smartphones
• Wearables/IoT Connected Devices
• Desktops

End-User:

• Retail and Consumer Goods
• BFSI
• Media and Entertainment
• Healthcare and Life Sciences
• Travel and Hospitality
• Others

Leading Players in the Crowdsourced Testing Market

• Infosys Limited (India)
• Cigniti Technologies Ltd. (India)
• Testlio (U.S.)
• APPLAUSE (U.S.)
• Global App Testing (Spa Worldwide Limited) (U.K.)
• Test IO (U.S.)
• Digivante Limited (U.K.)
• Testbirds B.V. (Germany)
• KiwiQA (India)
• Crowdsprint (Australia)

Significant Developments in Crowdsourced Testing Sector

• Infosys acquired Cigniti Technologies to enhance its crowdsourced testing capabilities.
• Testlio partnered with Microsoft to provide crowdsourced testing services for Microsoft Azure customers.
• APPLAUSE launched a new AI-powered testing platform called “Applause iQ.”

Regional Insight

• Asia-Pacific is expected to witness the highest growth rate due to the increasing demand for software testing services in emerging markets.
• North America and Europe are mature markets with high adoption rates of crowdsourced testing services.
• Latin America and Middle East & Africa are witnessing growing adoption of crowdsourced testing due to the increasing adoption of mobile devices and digital technologies.

Recent Mergers & Acquisition

• Infosys acquired Cigniti Technologies for USD 1.2 billion in 2022.

Regulation

• The Software Engineering Institute (SEI) has developed guidelines for crowdsourced testing best practices.
• Governments are implementing regulations to ensure the security and reliability of crowdsourced testing services.

Patent Analysis

• AI-based crowdsourced testing methods and platforms are emerging as key areas of patent activity.
• Companies are also filing patents related to remote and distributed crowdsourced testing capabilities.

Analyst Comment

Crowdsourced testing is rapidly growing in popularity due to its cost-effectiveness, faster time-to-market, and access to diverse expertise. By addressing challenges related to security and quality control, crowdsourced testing is expected to play a significant role in the future of software testing.