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Freight CRM Software

Freight CRM Software Charting Growth Trajectories: Analysis and Forecasts 2025-2033

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Freight CRM Software by Application (Large Enterprises, SMEs), by Type (Cloud-based, On Premises), by North America (United States, Canada, Mexico), by South America (Brazil, Argentina, Rest of South America), by Europe (United Kingdom, Germany, France, Italy, Spain, Russia, Benelux, Nordics, Rest of Europe), by Middle East & Africa (Turkey, Israel, GCC, North Africa, South Africa, Rest of Middle East & Africa), by Asia Pacific (China, India, Japan, South Korea, ASEAN, Oceania, Rest of Asia Pacific) Forecast 2025-2033

Feb 1 2025

Base Year: 2024

150 Pages

Freight CRM Software Charting Growth Trajectories: Analysis and Forecasts 2025-2033

Key Insights

The global freight CRM software market is anticipated to grow from $665 million in 2025 to $4011.4 million by 2033, exhibiting a CAGR of 25.3% during the forecast period. The market growth can be attributed to the increasing adoption of cloud-based CRM solutions, rising demand for real-time tracking and management of freight operations, and the need to improve customer service and streamline business processes. Furthermore, the growing e-commerce industry and the increasing complexity of global supply chains are driving the demand for freight CRM software.

The market is segmented based on application and type. Based on application, the market is divided into large enterprises and SMEs. The large enterprises segment is projected to hold a larger market share during the forecast period due to the increasing adoption of advanced CRM solutions by large organizations to enhance operational efficiency and customer satisfaction. Based on type, the market is categorized into cloud-based and on-premises CRM software. The cloud-based segment is expected to grow at a higher CAGR due to its cost-effectiveness, flexibility, and scalability. The key players in the global freight CRM software market include SugarCRM, Zoho, Salesforce, Sage CRM, Bitrix24, GoComet, Fresa Gold, Logi-Sys, Shipthis, Magaya, FreightPrint, Linbis, Descartes, Freightview, Logitude, eCargo Cloud, FreightBro, Scope Freight, ZEALIT, and Transcount.

Freight CRM Software Research Report - Market Size, Growth & Forecast

Freight CRM Software Trends

The global freight CRM software market is projected to reach USD 384.8 million by 2028, exhibiting a CAGR of 12.8% during the forecast period (2023 - 2028). The increasing demand for real-time visibility, enhanced customer experience, and operational efficiency in the freight industry are major factors driving the market growth. Additionally, the adoption of cloud-based CRM solutions, the integration of artificial intelligence (AI) and machine learning (ML) capabilities, and the need for improved collaboration and data exchange among stakeholders are contributing to the market expansion.

Driving Forces: What's Propelling the Freight CRM Software

The increasing adoption of cloud-based solutions, which offer cost-effective, scalable, and flexible CRM systems, is driving the market growth. Cloud-based CRM enables freight companies to access their data from anywhere, anytime, and on any device.
The integration of AI and ML enhances the efficiency of freight CRM systems by automating tasks such as lead generation, customer segmentation, and predictive analytics.
The need for improved communication and collaboration among stakeholders, including shippers, carriers, and brokers, is prompting freight companies to adopt CRM software that facilitates seamless communication and data sharing.

Challenges and Restraints in Freight CRM Software

The lack of integration with existing systems can hinder the adoption of freight CRM software, as businesses may face challenges in integrating the new system with their existing infrastructure.
Security concerns regarding data privacy and protection can also be a deterrent for freight companies considering the implementation of CRM software.
The high cost of implementation and maintenance can be a limiting factor, especially for small and medium-sized freight companies.

Key Region or Country & Segment to Dominate the Market

Key Regions:

North America, the largest market for freight CRM software, is expected to maintain its dominance due to the presence of a large number of freight companies and the adoption of advanced technologies.
Europe is another key region, with a growing demand for freight CRM software from countries such as Germany, France, and the United Kingdom.

Key Segments:

Application: The large enterprises segment is expected to dominate the market due to the increasing need for comprehensive and tailored CRM solutions to manage complex freight operations.
Type: The cloud-based segment is projected to experience significant growth, as it offers cost-effectiveness, scalability, and remote accessibility.

Growth Catalysts in Freight CRM Software Industry

The growing adoption of e-commerce is driving the demand for freight CRM software as businesses need to manage the increasing volume of online orders and shipments.
The rise of third-party logistics (3PL) providers is also contributing to the growth of the market as 3PLs seek technology solutions to optimize their operations and enhance customer service.
Technological advancements, such as the Internet of Things (IoT) and blockchain, are expected to further enhance the capabilities of freight CRM software and drive its adoption.

Leading Players in the Freight CRM Software

Significant Developments in Freight CRM Software Sector

The strategic partnerships between freight CRM vendors and transportation management system (TMS) providers are becoming increasingly common, offering integrated solutions that streamline freight operations.
The emergence of mobile-first freight CRM solutions is gaining traction, allowing users to manage freight operations from anywhere, anytime.
The integration of advanced analytics and reporting capabilities is enhancing the value of freight CRM software by providing data-driven insights and decision-making support.

Comprehensive Coverage Freight CRM Software Report

This comprehensive report provides in-depth analysis of the Freight CRM Software market, including key market insights, drivers and restraints, regional and segmental analysis, growth catalysts, leading players, significant developments, and industry trends. The report offers a comprehensive understanding of the market dynamics and competitive landscape, empowering decision-makers with valuable insights to drive strategic growth and stay ahead in the competitive market.

Freight CRM Software Segmentation

1. Application
- 1.1. Large Enterprises
- 1.2. SMEs
2. Type
- 2.1. Cloud-based
- 2.2. On Premises

Freight CRM Software Segmentation By Geography

1. North America
- 1.1. United States
- 1.2. Canada
- 1.3. Mexico
2. South America
- 2.1. Brazil
- 2.2. Argentina
- 2.3. Rest of South America
3. Europe
- 3.1. United Kingdom
- 3.2. Germany
- 3.3. France
- 3.4. Italy
- 3.5. Spain
- 3.6. Russia
- 3.7. Benelux
- 3.8. Nordics
- 3.9. Rest of Europe
4. Middle East & Africa
- 4.1. Turkey
- 4.2. Israel
- 4.3. GCC
- 4.4. North Africa
- 4.5. South Africa
- 4.6. Rest of Middle East & Africa
5. Asia Pacific
- 5.1. China
- 5.2. India
- 5.3. Japan
- 5.4. South Korea
- 5.5. ASEAN
- 5.6. Oceania
- 5.7. Rest of Asia Pacific

Freight CRM Software REPORT HIGHLIGHTS

Aspects	Details
Study Period	2019-2033
Base Year	2024
Estimated Year	2025
Forecast Period	2025-2033
Historical Period	2019-2024
Growth Rate	CAGR of XX% from 2019-2033
Segmentation	By Application Large Enterprises SMEs By Type Cloud-based On Premises By Geography North America United States Canada Mexico South America Brazil Argentina Rest of South America Europe United Kingdom Germany France Italy Spain Russia Benelux Nordics Rest of Europe Middle East & Africa Turkey Israel GCC North Africa South Africa Rest of Middle East & Africa Asia Pacific China India Japan South Korea ASEAN Oceania Rest of Asia Pacific

Frequently Asked Questions

How can I stay updated on further developments or reports in the Freight CRM Software?

To stay informed about further developments, trends, and reports in the Freight CRM Software, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.

Can you provide examples of recent developments in the market?

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How do I determine which pricing option suits my needs best?

The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.

Which companies are prominent players in the Freight CRM Software?

Key companies in the market include SugarCRM,Zoho,Salesforce,Sage CRM,Bitrix24,GoComet,Fresa Gold,Logi-Sys,Shipthis,Magaya,FreightPrint,Linbis,Descartes,Freightview,Logitude,eCargo Cloud,FreightBro,Scope Freight,ZEALIT,Transcount

Is the market size provided in terms of value or volume?

The market size is provided in terms of value, measured in million .

What is the projected Compound Annual Growth Rate (CAGR) of the Freight CRM Software ?

The projected CAGR is approximately XX%.

What pricing options are available for accessing the report?

Pricing options include single-user, multi-user, and enterprise licenses priced at USD 4480.00 , USD 6720.00, and USD 8960.00 respectively.

Are there any additional resources or data provided in the report?

While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.

Table Of Content

1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
2. Executive Summary
- 2.1. Introduction
3. Market Dynamics
- 3.1. Introduction
- - 3.2. Market Drivers
- - 3.3. Market Restrains
- - 3.4. Market Trends
4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
5. Global Freight CRM Software Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Application
  - 5.1.1. Large Enterprises
  - 5.1.2. SMEs
- 5.2. Market Analysis, Insights and Forecast - by Type
  - 5.2.1. Cloud-based
  - 5.2.2. On Premises
- 5.3. Market Analysis, Insights and Forecast - by Region
  - 5.3.1. North America
  - 5.3.2. South America
  - 5.3.3. Europe
  - 5.3.4. Middle East & Africa
  - 5.3.5. Asia Pacific
6. North America Freight CRM Software Analysis, Insights and Forecast, 2019-2031
- 6.1. Market Analysis, Insights and Forecast - by Application
  - 6.1.1. Large Enterprises
  - 6.1.2. SMEs
- 6.2. Market Analysis, Insights and Forecast - by Type
  - 6.2.1. Cloud-based
  - 6.2.2. On Premises
7. South America Freight CRM Software Analysis, Insights and Forecast, 2019-2031
- 7.1. Market Analysis, Insights and Forecast - by Application
  - 7.1.1. Large Enterprises
  - 7.1.2. SMEs
- 7.2. Market Analysis, Insights and Forecast - by Type
  - 7.2.1. Cloud-based
  - 7.2.2. On Premises
8. Europe Freight CRM Software Analysis, Insights and Forecast, 2019-2031
- 8.1. Market Analysis, Insights and Forecast - by Application
  - 8.1.1. Large Enterprises
  - 8.1.2. SMEs
- 8.2. Market Analysis, Insights and Forecast - by Type
  - 8.2.1. Cloud-based
  - 8.2.2. On Premises
9. Middle East & Africa Freight CRM Software Analysis, Insights and Forecast, 2019-2031
- 9.1. Market Analysis, Insights and Forecast - by Application
  - 9.1.1. Large Enterprises
  - 9.1.2. SMEs
- 9.2. Market Analysis, Insights and Forecast - by Type
  - 9.2.1. Cloud-based
  - 9.2.2. On Premises
10. Asia Pacific Freight CRM Software Analysis, Insights and Forecast, 2019-2031
- 10.1. Market Analysis, Insights and Forecast - by Application
  - 10.1.1. Large Enterprises
  - 10.1.2. SMEs
- 10.2. Market Analysis, Insights and Forecast - by Type
  - 10.2.1. Cloud-based
  - 10.2.2. On Premises
11. Competitive Analysis
- 11.1. Global Market Share Analysis 2024
- - 11.2. Company Profiles
  - - 11.2.1 SugarCRM
      11.2.1.1. Overview
      11.2.1.2. Products
      11.2.1.3. SWOT Analysis
      11.2.1.4. Recent Developments
      11.2.1.5. Financials (Based on Availability)
    - 11.2.2 Zoho
      11.2.2.1. Overview
      11.2.2.2. Products
      11.2.2.3. SWOT Analysis
      11.2.2.4. Recent Developments
      11.2.2.5. Financials (Based on Availability)
    - 11.2.3 Salesforce
      11.2.3.1. Overview
      11.2.3.2. Products
      11.2.3.3. SWOT Analysis
      11.2.3.4. Recent Developments
      11.2.3.5. Financials (Based on Availability)
    - 11.2.4 Sage CRM
      11.2.4.1. Overview
      11.2.4.2. Products
      11.2.4.3. SWOT Analysis
      11.2.4.4. Recent Developments
      11.2.4.5. Financials (Based on Availability)
    - 11.2.5 Bitrix24
      11.2.5.1. Overview
      11.2.5.2. Products
      11.2.5.3. SWOT Analysis
      11.2.5.4. Recent Developments
      11.2.5.5. Financials (Based on Availability)
    - 11.2.6 GoComet
      11.2.6.1. Overview
      11.2.6.2. Products
      11.2.6.3. SWOT Analysis
      11.2.6.4. Recent Developments
      11.2.6.5. Financials (Based on Availability)
    - 11.2.7 Fresa Gold
      11.2.7.1. Overview
      11.2.7.2. Products
      11.2.7.3. SWOT Analysis
      11.2.7.4. Recent Developments
      11.2.7.5. Financials (Based on Availability)
    - 11.2.8 Logi-Sys
      11.2.8.1. Overview
      11.2.8.2. Products
      11.2.8.3. SWOT Analysis
      11.2.8.4. Recent Developments
      11.2.8.5. Financials (Based on Availability)
    - 11.2.9 Shipthis
      11.2.9.1. Overview
      11.2.9.2. Products
      11.2.9.3. SWOT Analysis
      11.2.9.4. Recent Developments
      11.2.9.5. Financials (Based on Availability)
    - 11.2.10 Magaya
      11.2.10.1. Overview
      11.2.10.2. Products
      11.2.10.3. SWOT Analysis
      11.2.10.4. Recent Developments
      11.2.10.5. Financials (Based on Availability)
    - 11.2.11 FreightPrint
      11.2.11.1. Overview
      11.2.11.2. Products
      11.2.11.3. SWOT Analysis
      11.2.11.4. Recent Developments
      11.2.11.5. Financials (Based on Availability)
    - 11.2.12 Linbis
      11.2.12.1. Overview
      11.2.12.2. Products
      11.2.12.3. SWOT Analysis
      11.2.12.4. Recent Developments
      11.2.12.5. Financials (Based on Availability)
    - 11.2.13 Descartes
      11.2.13.1. Overview
      11.2.13.2. Products
      11.2.13.3. SWOT Analysis
      11.2.13.4. Recent Developments
      11.2.13.5. Financials (Based on Availability)
    - 11.2.14 Freightview
      11.2.14.1. Overview
      11.2.14.2. Products
      11.2.14.3. SWOT Analysis
      11.2.14.4. Recent Developments
      11.2.14.5. Financials (Based on Availability)
    - 11.2.15 Logitude
      11.2.15.1. Overview
      11.2.15.2. Products
      11.2.15.3. SWOT Analysis
      11.2.15.4. Recent Developments
      11.2.15.5. Financials (Based on Availability)
    - 11.2.16 eCargo Cloud
      11.2.16.1. Overview
      11.2.16.2. Products
      11.2.16.3. SWOT Analysis
      11.2.16.4. Recent Developments
      11.2.16.5. Financials (Based on Availability)
    - 11.2.17 FreightBro
      11.2.17.1. Overview
      11.2.17.2. Products
      11.2.17.3. SWOT Analysis
      11.2.17.4. Recent Developments
      11.2.17.5. Financials (Based on Availability)
    - 11.2.18 Scope Freight
      11.2.18.1. Overview
      11.2.18.2. Products
      11.2.18.3. SWOT Analysis
      11.2.18.4. Recent Developments
      11.2.18.5. Financials (Based on Availability)
    - 11.2.19 ZEALIT
      11.2.19.1. Overview
      11.2.19.2. Products
      11.2.19.3. SWOT Analysis
      11.2.19.4. Recent Developments
      11.2.19.5. Financials (Based on Availability)
    - 11.2.20 Transcount
      11.2.20.1. Overview
      11.2.20.2. Products
      11.2.20.3. SWOT Analysis
      11.2.20.4. Recent Developments
      11.2.20.5. Financials (Based on Availability)

List of Figures

Figure 1: Global Freight CRM Software Revenue Breakdown (million, %) by Region 2024 & 2032
Figure 2: North America Freight CRM Software Revenue (million), by Application 2024 & 2032
Figure 3: North America Freight CRM Software Revenue Share (%), by Application 2024 & 2032
Figure 4: North America Freight CRM Software Revenue (million), by Type 2024 & 2032
Figure 5: North America Freight CRM Software Revenue Share (%), by Type 2024 & 2032
Figure 6: North America Freight CRM Software Revenue (million), by Country 2024 & 2032
Figure 7: North America Freight CRM Software Revenue Share (%), by Country 2024 & 2032
Figure 8: South America Freight CRM Software Revenue (million), by Application 2024 & 2032
Figure 9: South America Freight CRM Software Revenue Share (%), by Application 2024 & 2032
Figure 10: South America Freight CRM Software Revenue (million), by Type 2024 & 2032
Figure 11: South America Freight CRM Software Revenue Share (%), by Type 2024 & 2032
Figure 12: South America Freight CRM Software Revenue (million), by Country 2024 & 2032
Figure 13: South America Freight CRM Software Revenue Share (%), by Country 2024 & 2032
Figure 14: Europe Freight CRM Software Revenue (million), by Application 2024 & 2032
Figure 15: Europe Freight CRM Software Revenue Share (%), by Application 2024 & 2032
Figure 16: Europe Freight CRM Software Revenue (million), by Type 2024 & 2032
Figure 17: Europe Freight CRM Software Revenue Share (%), by Type 2024 & 2032
Figure 18: Europe Freight CRM Software Revenue (million), by Country 2024 & 2032
Figure 19: Europe Freight CRM Software Revenue Share (%), by Country 2024 & 2032
Figure 20: Middle East & Africa Freight CRM Software Revenue (million), by Application 2024 & 2032
Figure 21: Middle East & Africa Freight CRM Software Revenue Share (%), by Application 2024 & 2032
Figure 22: Middle East & Africa Freight CRM Software Revenue (million), by Type 2024 & 2032
Figure 23: Middle East & Africa Freight CRM Software Revenue Share (%), by Type 2024 & 2032
Figure 24: Middle East & Africa Freight CRM Software Revenue (million), by Country 2024 & 2032
Figure 25: Middle East & Africa Freight CRM Software Revenue Share (%), by Country 2024 & 2032
Figure 26: Asia Pacific Freight CRM Software Revenue (million), by Application 2024 & 2032
Figure 27: Asia Pacific Freight CRM Software Revenue Share (%), by Application 2024 & 2032
Figure 28: Asia Pacific Freight CRM Software Revenue (million), by Type 2024 & 2032
Figure 29: Asia Pacific Freight CRM Software Revenue Share (%), by Type 2024 & 2032
Figure 30: Asia Pacific Freight CRM Software Revenue (million), by Country 2024 & 2032
Figure 31: Asia Pacific Freight CRM Software Revenue Share (%), by Country 2024 & 2032

List of Tables

Table 1: Global Freight CRM Software Revenue million Forecast, by Region 2019 & 2032
Table 2: Global Freight CRM Software Revenue million Forecast, by Application 2019 & 2032
Table 3: Global Freight CRM Software Revenue million Forecast, by Type 2019 & 2032
Table 4: Global Freight CRM Software Revenue million Forecast, by Region 2019 & 2032
Table 5: Global Freight CRM Software Revenue million Forecast, by Application 2019 & 2032
Table 6: Global Freight CRM Software Revenue million Forecast, by Type 2019 & 2032
Table 7: Global Freight CRM Software Revenue million Forecast, by Country 2019 & 2032
Table 8: United States Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 9: Canada Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 10: Mexico Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 11: Global Freight CRM Software Revenue million Forecast, by Application 2019 & 2032
Table 12: Global Freight CRM Software Revenue million Forecast, by Type 2019 & 2032
Table 13: Global Freight CRM Software Revenue million Forecast, by Country 2019 & 2032
Table 14: Brazil Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 15: Argentina Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 16: Rest of South America Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 17: Global Freight CRM Software Revenue million Forecast, by Application 2019 & 2032
Table 18: Global Freight CRM Software Revenue million Forecast, by Type 2019 & 2032
Table 19: Global Freight CRM Software Revenue million Forecast, by Country 2019 & 2032
Table 20: United Kingdom Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 21: Germany Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 22: France Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 23: Italy Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 24: Spain Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 25: Russia Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 26: Benelux Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 27: Nordics Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 28: Rest of Europe Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 29: Global Freight CRM Software Revenue million Forecast, by Application 2019 & 2032
Table 30: Global Freight CRM Software Revenue million Forecast, by Type 2019 & 2032
Table 31: Global Freight CRM Software Revenue million Forecast, by Country 2019 & 2032
Table 32: Turkey Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 33: Israel Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 34: GCC Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 35: North Africa Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 36: South Africa Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 37: Rest of Middle East & Africa Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 38: Global Freight CRM Software Revenue million Forecast, by Application 2019 & 2032
Table 39: Global Freight CRM Software Revenue million Forecast, by Type 2019 & 2032
Table 40: Global Freight CRM Software Revenue million Forecast, by Country 2019 & 2032
Table 41: China Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 42: India Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 43: Japan Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 44: South Korea Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 45: ASEAN Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 46: Oceania Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032
Table 47: Rest of Asia Pacific Freight CRM Software Revenue (million) Forecast, by Application 2019 & 2032

Aspects	Details
Study Period	2019-2033
Base Year	2024
Estimated Year	2025
Forecast Period	2025-2033
Historical Period	2019-2024
Growth Rate	CAGR of XX% from 2019-2033
Segmentation	By Application Large Enterprises SMEs By Type Cloud-based On Premises By Geography North America United States Canada Mexico South America Brazil Argentina Rest of South America Europe United Kingdom Germany France Italy Spain Russia Benelux Nordics Rest of Europe Middle East & Africa Turkey Israel GCC North Africa South Africa Rest of Middle East & Africa Asia Pacific China India Japan South Korea ASEAN Oceania Rest of Asia Pacific

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